Tag: marketplaces

Analysis of the aftermath of the Wildberries warehouse destruction in Elektrostal and Kotovsk: damage assessment, seller compensation, bank support measures, and the marketplace's logistics recovery forecast.

A customer opens their order only to find a counterfeit item—or nothing at all. Is the seller always to blame, or are there other points in the delivery chain where the risk of substitution is higher?

Sellers of artificial Christmas trees and decorations are abandoning marketplaces ahead of New Year's due to mass returns. How a wave of returns turns revenue into losses and what Wildberries and Ozon are doing to address the problem.